Política de envío
SHIPPING
Shipping U.S. Wide Only!
*All orders will be processed 30 minutes after the purchase has been made.
Please ensure all changes/adjustments are made before you place orders.
***Once payment has cleared, allow 2-5 days of processing before shipping.***
Payment processing time may take 1-3 BUSINESS DAYS.
Weekends Not Included With Processing Time Of Payment.
If an order is placed on a national holiday, or after 12:00 a.m. Central Time or on the weekend ( Saturday/Sunday), the payment processing time begins the following business day.
Example: If you order Friday the next business day (Monday) will continue the payment process until cleared.
Flat Rate Shipping: 2-5 Business Days Approximately (CHARGES MAY VARY)
Express Shipping: 1 -2 Day
Most Flat Rate Shipping Time May Vary. Approximate Shipping Time Available On Item Page! (Charges May Vary)
Some items purchased may have a longer shipping time than others, due to shipping from the warehouse.
You can view the shipping time on the item page before purchasing.
* Post Office Is Closed On Sundays ( All purchased items will be shipped during post office business hours.)
*Taxes not included with the shipping fee. Taxes are shown at checkout.
This item is created once purchased, shipping time may vary: Mugs
Most items are shipped via U.S. Postal Service and may take approximately 2-5 business days to be delivered, during this time of the pandemic you may experience a delay with delivery. Tracking numbers will be sent via email once your order has been shipped!
If your tracking information states that your package was delivered and you have not yet received items purchased or experiencing delay, contact USPS.
USPS can locate your package by using the tracking number.
https://www.usps.com/
*SOFT & LUSCIOUS is not responsible for any packages that are lost, stolen, or damaged once they are shipped.
ONLY SERVICING UNITED STATES CURRENTLY!
SORRY FOR ANY INCONVENIENCE!
Any packages returned to SOFT & LUSCIOUS because of an incorrect address can be resent, but the customer must pay the shipping fee again. A partial refund will be given if the customer does not want to repay for re-shipping the item.
If the item returns back to SOFT & LUSCIOUS, you will be notified by email.
I apologize for any inconvenience.
***PLEASE BE SURE THAT YOUR SHIPPING ADDRESS IS COMPLETE AND CORRECT. BE SURE TO INCLUDE APARTMENT NUMBERS, CORRECT ZIP CODE, ETC.
SHOP OPERATIONAL HOURS For Customer Service:
BUSINESS DAYS/HOURS
MON-FRI (10 A.M. - 8 P.M.)
SAT-SUN & HOLIDAYS (CLOSED)
Store Is Open 24/7